Returns must be postmarked within 14 days of the shipment delivery date.
We'll say it again for the people in back...
ALL returns must be postmarked, meaning at the post office or on it's way back to us, within 14 days of the shipment delivery date.
Return shipping costs are the customer's responsibility. If using a label provided through our return portal, the customer agrees to have the cost of the shipping withheld from their refund. Returns are refunded back to the original form of payment.
Returns that are over 14 days of the shipment delivery date are subject to store credit or be fully denied.
*Pop-up store purchases are subject to the same 14 day return policy.*
WL Mystery Boxes are nonreturnable. Incorrect sizes can be exchanged for the correct size.
Sale items with an additional discount are nonreturnable. Incorrect sizes can be exchanged if available.
If you received a defective item please contact Sara at firstname.lastname@example.org.